It can’t be argued: Video surveillance is a mission-critical system in the gaming sector. Casinos leverage video technology to stay vigilant against a wide variety of risks, such as fraud, crowding, loss and other issues that impact the safety of employees and customers. Surveillance solutions not only help ensure security and fraud reduction, but can also be useful in other uses, such as tracking advantage players, identifying lost items and reducing employee theft. Additionally, system downtime, which can include the loss of live video and recording capabilities, leads to operational interruptions, requiring expensive guard oversight or potentially shutting down revenue-generating tables or games.
Today’s modern gaming facilities are blanketed with video surveillance, and many casinos have bought into the benefits provided by network-based surveillance solutions. Digital technologies deliver significantly enhanced capabilities, which is a virtual boon for the gaming market. One high-definition or 360-degree camera can replace two to three analog models, reducing costs while providing higher image quality.
As the value of video increases, ensuring the investment is secured becomes of even greater importance. System failures are not tolerable because they open the door to increased risks, new vulnerabilities and potential operational interruptions. None of these are viable options for any casino. Video needs to be protected just as an enterprise would protect corporate and IT data. Therefore, gaming environments require enterprise-class storage and data management platforms that are proven to secure data, and the solutions most well-suited for this task are those proven within the rigorous walls of the IT world.
Hyperconverged infrastructure (HCI) is gaining traction in security and surveillance environments because of the significant limitations of other systems. NVRs and DVRs (DAS platforms often found in gaming environments) are no longer solid choices for storing critical surveillance data because these systems are difficult to manage when used in larger systems. Also, traditional IT systems either don’t work well with the write-intensive surveillance workloads found in casinos or they can be prohibitively expensive.
As more gaming entities look to adopt IP technology and new innovations, such as high-resolution panoramic cameras and video analytics, more traditional IT storage solutions will be challenged by the write-intensive nature of surveillance. Storage and data management platforms that deliver robust enterprise-class IT capabilities, advanced levels of video and data protection, and higher system performance are the future of video storage. Only then can casinos realize the benefits of highly efficient storage and built-in failover without the complexity or cost typically associated with infrastructure based on separate servers and SAN storage.