NHS Trust Addresses Current and Future Needs with Comprehensive VDI Solution

NHS Trust Addresses Current and Future Needs with Comprehensive VDI Solution

Location: United Kingdom
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The Customer

Nottinghamshire Health Informatics Service is one of the largest and most forward-looking ICT services in the UK.  It supports the technology requirements for NHS Trusts and commissioners across primary care, acute, and community hospitals, general practioners and other public sector organizations throughout the country.

The Challenge

Building out a VDI infrastructure for healthcare is difficult and risky. There are many moving parts to integrate, test and support. Additionally, centralizing desktop access creates a challenging storage problem requiring the optimization and convergence of available compute and memory, storage capacity and IOPs, and network bandwidth for steady state performance and for peak workloads such as boot storms and login.

Specific challenges for the NHS included:

  • Slow logging in and out of applications multiple times per day
  • Complex maze of disparate local and national clinical information systems
  • IT operations is strained and budgets are decreasing
  • Regulatory and patient data privacy issues are growing
  • Restrictions created by PC’s which are often located in inconvenient places

“We wanted to develop a simple, cost effective and scalable solution which responded to the needs of our customers – instant, always available yet secure access to a wide range of clinical information and applications regardless of their location or choice of device,” said Mike Press, Assistant Director of IT.

The Solution

After trying unsuccessfully over an extended period of time to deploy an environment with separate servers and SAN, NHIS turned to Pivot3, VMware, Innov8, Teradici and Imprivata. The solution consists of Pivot3 vSTAC appliances, VMware Horizon View, Imprivata single sign-on, and Teradici PCoIP resulting in increased efficiency in the IT department and maximum ROI for the IT infrastructure.

The Result

NHIS started with a 5 appliance Pivot3 vSTAC array with each appliance running over 100 desktops.  Within 4 months NHIS went from POC to pilot to purchase, initially deploying 500 desktops. Three months later an additional 500 desktops were added with 500 more planned by end of 2013.

With Pivot3 vSTAC appliances, NHIS has benefitted from increased flexibility, scalability, ease of use and performance, while also allowing clinicians to drastically improve patient care and overall hospital operations with a fully deployed “follow-me-desktop”. Clinicians can now logon quickly and securely to access enterprise-wide systems, information and applications from anywhere and at any time regardless of the device. In addition, NHIS experienced a reduced total cost of ownership, extended desktop hardware lifecycles, and up to an 80% reduction in energy costs and carbon footprint.

In comparison with competitors, the Pivot3 converged and pre-packaged VMware Horizon View environment allowed NHIS to deploy the medical desktop environment very quickly and go from pilot to production in a simple, scalable pay-as-you-grow approach.