Pivot3 Services & Support

Quality Service and Support

Pivot3’s award-winning customer service ensures customers get the full value from our products, as quickly as possible. With around-the-clock support, value-added services and world-class training,  we offer a full suite of service and support offerings that are flexible and based on the specific needs of the customer or partner.

From customized installation services performed by trained engineers to our knowledgeable support team available around the clock to answer questions and resolve issues, Pivot3 Support also includes offerings such as proactive systems health checks and onsite or remote classes to train your end-users.

 

Pivot3 Certification Training

Take your Pivot3 skills to the next level with certified training courses. Pivot3 training helps partners and customers acquire the skills required for the efficient execution and long-term support of Pivot3’s technology. With a choice between three training options, hosted, virtual and customer hosted, Pivot3 product training helps you get the most out of your Pivot3 investment. Click the button below to register, or if you’re already signed up, visit the Support Portal to get started.

 

Three Tiers of Customer Support

Professional Services

Pivot3 is dedicated to supporting customers and partners by offering flexible and cost effective professional services to deploy, manage and support your Pivot3 solutions.

Online Support Portal

Like an answer on how Pivot3’s maintenance mode works? Our online portal provides an extensive library of self-service items including guides, FAQ and downloads for all of our registered customers.

Technical Support

Our team of Certified Support and Product Development engineers is committed to your success.