Services & Support

Quality Service and Support

Pivot3’s award-winning customer service ensures customers get the full value from our products, as quickly as possible. With around-the-clock support, value-added services and world-class training,  we offer a full suite of service and support offerings that are flexible and based on customer or partner profile.

Customized installation services performed by trained engineers

Proactive system health check offering

Knowledgeable support team to answer questions and resolve issues

Onsite/remote training classes to train your users

Three Tiers of Customer Support

Professional Services

Pivot3 is dedicated to supporting customers and partners by offering flexible and cost effective professional services to deploy, manage and support your Pivot3 solutions.

Technical Support

Our team of Certified Support and Product Development engineers is committed to your success.

Online Support Portal

Like an answer on how Pivot3’s maintenance mode works? Our online portal provides an extensive library of self-service items including guides, FAQ and downloads for all of our registered customers.