There are many unique areas in an airport that are consistently used by travelers: parking garages, self check-in kiosks, airline counters, security lines, restaurants and shops, etc. With such diverse and complex spaces, it is no wonder creating a secure airport necessitates analyzing and dissecting operations at each level to ensure safety for travelers and staff. And aside from the actual airport environment, there is also the need to take into account safety associated with regulatory and policy compliance issues, as well as ongoing operational improvements.
With all of these factors to consider, what should the first step be in designing a safe airport? A solid place to start would be to create a foundation of intelligent infrastructure. Modern airports of today need to have IT infrastructure that is able to support video management systems, access control, analytics and other aligned software applications. It is also paramount that airport officials ensure technology integrates with other supporting systems to facilitate secure information sharing. Making sure that devices and technologies are interconnected streamlines communications and improves response times between police, customs and first responders in the event of an incident.
Another important requirement in creating a safe airport solution is the ability to capture, store and retrieve data. Clear, quality video imagery and security data is critical for incident management to identify persons of interest, capture details in situational assessments and even act as a platform for analytics. Intelligent infrastructure engineered for security and IoT environments empowers airport operators to not only store multi-petabytes of video data, but also retrieve stored footage in minutes, which is vital when looking to complete an investigation.
But even with security infrastructure in place and video management under control, what would happen in the event of a downtime? Resilience is key in an environment like an airport, where operations continue 24 hours a day, 7 days a week. Intelligent solutions must continue capturing video without frame loss or image degradation, and eliminate system downtime to provide secure, instantly available access to information for all airport stakeholders. During failure or disaster events, video management systems, business services, and surveillance and security operations must remain online, ensuring recorded video evidence and critical data are aways protected and accessible.
With airports acting as a critical component of a smart city’s infrastructure, it is crucial that effective safety and security remain a top priority. As cities continue to utilize more intelligent solutions as they plan for the future, airports must ensure appropriate technology is in place, while also recognizing the importance of an intelligent foundation on which to run that technology, to ensure a safer, smarter airport environment.